AI is included in all Onpipeline plans and provides instant, AI-powered insights into the emotional tone and purchase readiness of each contact or deal.
Sentiment AI is an innovative tool that provides immediate, in-depth insight into a customer’s emotional state and their likelihood to make a purchase. It’s especially useful for enhancing customer relationship management, optimizing sales strategies, and improving overall customer experience.
AI analyzes anonymized demographic data together with the content of key interactions such as emails and most importantly internal notes. All data is processed securely and with full respect for privacy, enabling highly personalized insights without compromising data safety.
Sentiment AI evaluates the tone and content of customer interactions to deliver accurate sentiment analysis and a clear, percentage-based estimate of purchase readiness. This helps identify whether a customer is likely to move forward in the sales process.
In addition to sentiment insights, Sentiment AI provides actionable suggestions on how to best approach each contact. These recommendations help tailor communication strategies to match the customer’s emotional state and mindset, increasing the chances of a positive response.
The system reviews emails and other communication channels to understand customer behavior. Special emphasis is placed on internal notes added to the customer profile, which often contain valuable context and insights that enhance the overall analysis.
No contract and no credit card required. Fully operational account. You can try and confirm the same settings by placing an order, or simply let the trial period expire.
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