CRM Capabilities

 

Onpipeline makes it easy to improve efficiency and increase sales, even for beginners!

The best part? We provide you with the opportunity to try out all the tools for free for 30 days before making a decision. This firsthand experience allows you to assess the performance directly.

CRM Capabilities

Sales Process

Sales Pipelines help you keep track of your deals. They provide information based on the stage of the pipeline. See how many deals are in each stage of the sales, sort, filter and make decisions to move deals.

Customizable – Decide how many stages your pipeline will have and name stages as you prefer. Also, you may create as many Pipelines as you wish and assign a Pipeline for a specific Team.

Read More

Sales Pipeline
Contact Management

Contacts in one place

Maintain information about your customers and prospects, including customer interactions with your business. 

Custom fields will let you organize your contacts to best fit your needs. Your whole company, even the marketing team, can view detailed profiles to enhance customer interactions. All from one page!

Database Customizer

Schedule & track Activities

Planning is a must, especially is sales. You can plan tasks, calls, emails meetings and deadlines, and link them to deals and contacts. Also, you can create custom activities to make the CRM more specific to your business.

Your contact can receive an automated reminder via email or text message (SMS). You can personalize the reminders by adding details like time, date, and location. 

Activity Management

CRM Calendar & Sales Activities
Customer Interactions

Centralize communication

With a single click, you can start an email, phone call or SMS. You can view, manage, and organize all your calls. The calls are automatically connected to the right person or deal. 

Also, you can read and write your personal or team emails. We track and link your email conversations to the appropriate contact. Additionally, you can easily schedule and send bulk emails or text messages to multiple contacts at once. 

Appointment booking

Save time by using our online appointment booking software. It’s faster than phone or email. Define your availability and have clients making bookings 24/7 on your online page. 

This tool makes it easy for customers to book appointments with a few clicks. It also helps staff save time by managing appointments, so they can focus on other tasks.

Additionally, it provides customers with an easy way to view their appointment and make changes if needed.

Online Appointment Booking
CRM Reporting

Reports help you improve!

Sales reps can track results and managers can see their team’s performance. 

You can view deals and activities over time or focus on any specific data point. Create charts to identify which team members generate the most revenue.

By analyzing sales KPIs, businesses can identify trends, uncover areas for enhancement, and align their sales efforts:

– Sales Revenue
– Sales Growth
– Sales Pipeline Value
– Sales Velocity
– Average Deal Size
– Win Rate

Lead Management

A Lead is a potential customer who has shown interest, typically by engaging with your marketing materials.

Onpipeline enables lead capture through various methods, including web forms and APIs, and allows tracking of lead sources. Tracking lead sources helps you determine whether contacts are coming from specific campaigns or business partners.

In Onpipeline, team members review new leads to decide whether to import a contact, initiate a deal, and assign it to a sales representative. 

Onpipeline can automate deal creation, allowing these to be assigned to sales reps based on predefined conditions.

Lead Management
Quotation Management

Create Professional Quotes

Onpipeline simplifies the sales process with quote management software and inventory control. You can make sales quotes in 2 minutes. You can export them as a PDF and/or send them from your own email. Additionally, you can collect a digital signature from your customers to streamline the process.

– Quote template for each Team
– Subject to team leader/admin approval
– Quote revisions & history
– Automatic currency conversion on mid-market rates

Recurring Revenue

You can easily create a recurring revenue (subscription) starting from the deal. This will allow you to automatically track the value of won deals for the duration of the contract. In addition to the recurring amount, you can also set up payments on specific dates, such as a setup fee.

This feature removes the need to duplicate deals every time, which is a common issue in other CRMs.

Recurring Revenue CRM
CRM Invoices

Manage your Invoices

Fully integrated invoicing software. You can create multilingual and multicurrency Invoices and send them in a click. You can send reminders or notices and record payments. 

Use the status overview to keep track of drafts, paid and unpaid invoices. You can also create different businesses with different templates.

... and more powerful features to give you complete control

Integrated Emails

Read and write your personal or team emails within Onpipeline. You will track your email conversations and have them linked to a Contact or a Deal. You will launch a new email from everywhere within Onpipeline, just by clicking on the email address.

Phone & SMS

Start a phone call with a single click or send a SMS. You can view the calls you made or received – including any call recording – automatically linked to the right person and deal. We integrate with some of the leading cloud-based call centers.

Unlimited Teams

Onpipeline is organized into Teams. A Salesperson can be part of one or more teams. Within any team you can appoint Team Leaders, that will access any information related to users belonging to their Team. More info

Custom Fields

You can add unlimited (searchable) custom fields to deals, persons and organizations to best fit your needs. You can use custom fields for example to classify or just link information from external sources like your billing system.

API

Connect your account to external applications with our RESTful API. You will be able to connect Onpipeline to other software or develop custom features. Requests are validated with unique API tokens.

Web Form Builder

Create unlimited Web Forms to collect new Leads. You may use your logo, colors and styling options to match your branding. Iinformation will be stored within your CRM Contacts Database. More Info

Account Permissions

Onpipeline has admin users with full access and standard users. Users can be allowed to access specific functions with dedicated permissions. Your business data is as protected as you need it to be.

Languages / Currencies

UI available in English, Spanish, French, Portuguese and Italian and new languages will be added soon. Also, in Onpipeline’s settings you can choose the default currency to be shown within your account.

Mobile Access

Our application is accessible from mobile devices, anytime from anywhere. Everything you need to know about your contacts and deals is available in your mobile browser. Stay up-to-date on your deals before you step into a call.

Email Tracking

Onpipeline allows you to track your emails. You can see when the email sent from the application was opened and clicked by the recipient. Morever, you can track if your attachments were opened.

Sales Automation

You can save time on recurring tasks like manually sending emails or creating follow-up activities and/or creating an event when the deal is moved into a specific stage. Read more

Google Map

For each pipeline you will be able to view the locations of your customers on google maps with just one click. A useful tool if you want to quickly plan visits.

Bulk Emails & SMS

You can send or schedule emails or SMS to a group of contacts in just a few clicks. Simply filter your contacts add them to a list and schedule a message based on a template.

Leads IN

New Leads from Web Forms or API will be routed to a dedicated Layer where a user with specific permissions will be able to review and import the contact and/or create a Deal.

Lead Sources

Provide your partners with a dedicated access to your API or web forms and receive new leads from external sources! You can manage unlimited partner IDs.

Calendars Sync

With different calendars there is the risk of missing an appointment.  You can connect Onpipeline to your Gmail or Microsoft Calendar in a 2-way replication. 

Custom Activities

Create custom activities to make the CRM more specific to your business. You can add custom types to the default set, adding any activity name you prefer.

Section Names

Rename Labels with names you like best or terms that are most significant in your business. For example you could rename Deals to Opportunities, Organizations to Accounts, etc.

Try Onpipeline - Free for 30 days!

No contract and no credit card required. Fully operational account. You can try and confirm the same settings by placing an order, or simply let the trial period expire.

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Onpipeline™ is a cloud-based CRM software designed to manage customers and sales from anywhere. 

Should you have any questions about features, pricing or anything else, please contact us

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