CRM & Sales
Inside Sales for Beginners: Inside vs Outside Sales
Let’s explore what makes inside sales so cool. We’ll look at the key strategies, the tools they use, the skills, and even the good and
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CRM & Sales
What is ACV? ACV vs. ARR
Understanding financial metrics is fundamental. Two important metrics are ACV (Annual Contract Value) and ARR (Annual Recurring Revenue).
CRM & Sales
What is an Account Manager? Skills and role in CRM
An Account Manager builds relationships between a company and its customers. They are the main contact person for customers and they make sure the company
CRM & Sales
How to use Sales Psychology and close more deals
What is it that makes people say “yes” to a product or service? What magic words or tricks compel them to reach into their pockets
CRM & Sales
Sales Presentation: Tips for boosting engagement
It’s not about having a great product; it’s about how you present it. These tips will keep your prospect hooked, just like a captivating storyline.
CRM & Sales
Sales Forecasting methods for accurate sales predictions
Sales forecasting is like a map for your business. It’s like when you plan your route for a trip. You use a map to figure
CRM & Sales
What is Customer Churn?
Customer churn stands out as a critical metric for a business to assess. Customer retention may not make you happy, but it provides honest insights
CRM & Sales
What is BANT and why it is important in CRM & Sales
BANT is a framework used for lead qualification. Businesses and sales teams use it to assess if a lead or prospect is ready to buy.
CRM & Sales
How to make Cross-Selling and Upselling work
Cross-selling and upselling are powerful techniques in the world of sales and marketing. They offer businesses the opportunity to increase revenue by encouraging customers to
CRM & Sales
B2C vs. B2B Sales: What is the difference you should know?
There are two key terms that frequently surface B2C and B2B. While these acronyms may seem straightforward, understanding their nuances is paramount for any business
CRM & Sales
What is a KPI? Definition, Examples and Benefits
Key Performance Indicators, or KPIs for short, are like tools that help businesses know how well they’re doing.
CRM & Sales
What is CSM? Customer Success Manager Skills & Salary
Making customers happy is important. CSMs make sure that both companies and customers are working together smoothly. What skills are required? Which tools are used?